In Slack’s S1 filing, for example, it specifically mentioned threats from “sophisticated organized crime, nation-state and nation-state supported actors,” and Chinese hackers are believed to have breached at least nine cloud providers in the past year, including IBM and HPE. That’s an especially egregious oversight when you consider that end-to-end encryption is widely available in consumer messaging platforms like WhatsApp and even iMessage.Īnd with the threat from cyberattacks only growing in frequency and sophistication, encryption is more important than ever before. But by not encrypting workplace chats, that’s exactly what they seem to be doing-allowing malicious actors the opportunity to steal intellectual property and other valuable information. That level of encryption is an obvious security measure to implement if we view enterprise chat apps as what they truly are: digital meeting rooms filled with sensitive business information.Īfter all, no company would allow competitors to eavesdrop on important internal meetings. Even if a chat platform’s servers are breached, the data on them is encrypted and thus unreadable by unauthorized individuals, which also includes the platform provider itself. With end-to-end encryption, data is encrypted both in transit and in storage, and only the communicating end users of a given chat can access shared messages and information. So, what should businesses look for when choosing an enterprise chat platform?Įnd-to-end encryption is perhaps the most important security feature and one lacking in some of the most popular enterprise chat apps. The right platform can improve office communication, efficiency and morale while providing employees the flexibility to work remotely without missing out on the casual conversations and brainstorms that fuel innovation.īut these benefits also come with a host of security concerns for enterprises across industries, and picking the wrong platform can have major security ramifications at a time when cyberattacks are increasing in both scope and sophistication. In the last several years, enterprise chat apps have exploded in popularity-and for good reason.
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